Phone number registration
in T-Mobile

See how easy it is

Four easy steps to register in the application
  • 1
    Step 1

    Download the My T-Mobile/ Mój T-Mobile application from the Google Play Store or from the App Store to your device using Wi-Fi.

  • 2
    Step 2

    Enter the phone number you want to register and the PUK code printed on the SIM card.

  • 3
    Step 3

    Confirm your identity by logging into the bank online service.

     

    We care about the security of your data, which is why we use safe and proven solutions. In order to confirm your data, we use Moje ID - it is a solution developed by the KIR (more info). When selecting the verification method, select Moje ID, and then select the bank from the list with which you will confirm your identity - we will confirm your First Name, Surname and PESEL number.

    No worries! Your bank login details are not saved anywhere.

  • 4
    Step 4

    Confirm your consent to the registration via the application. DONE! Your number is already registered.

    After registering the number in the My T-Mobile application/ Mój T-Mobile app, you will receive an e-mail confirming the registration. All that's left is to activate the SIM card!


Watch the video and see how easy it is!

Frequently asked questions

  • Kartę SIM możesz zarejestrować w:

    • in T-Mobile stores
    • in Żabka and Auchan stores,
    • at the offices of the Polish Post (also at the postman's)
    • at the RUCH S.A. kiosks
    • in Inmedio, Relay, 1 minute, Kolporter press rooms,
    • at Circle K, BP and Shell petrol stations,
    • in the Teletorium kiosks
    • at other points of T-Mobile partners

    To register a SIM card, in addition to a document confirming your identity, you will need a phone number and a SIM card number. To check if the SIM card is registered and what phone number it has, enter * 100 # and confirm with the green receiver

  • You will find the SIM card number on your SIM card.

  • A person who is at least 13 years old and has an ID card, passport or residence card. If a minor does not have such documents, he or she can come with an adult and register the number with the adult's document.

  • Using the SIM card requires registration of the number by providing your personal data, i.e. name, surname and PESEL number or the name, series and number of the document confirming your identity. In the case of a foreigner who is not a citizen of a Member State of the European Union or the Swiss Confederation, the number of the passport or residence card should be provided.

    The obligation to register a SIM card number was introduced by the Act on anti-terrorist activities of June 10, 2016. The provisions regarding the registration of pre-paid numbers entered into force on July 25, 2016.

  • You can use the number immediately after its registration. In the event of an extended period of inactivity of the number after its registration (more than 24 hours), please contact us at +48 606 606 606 (charged according to your tariff).

  • The obligation to register a card number was introduced by the Act on anti-terrorist activities of June 10, 2016. The provisions regarding the registration of pre-paid numbers entered into force on July 25, 2016.

  • From any phone, even without a SIM card, you can call the emergency number 112.